
Integrating AI and 3Dto turn veteran know-how into systems a newcomer can learn.
From AI adoption assessment and AI guide agents to digital twins and simulation training. Founded in Kaohsiung in 2016, with 100+ systems delivered across gaming, defense and medical fields.
Why teams trust us
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What we can build for you
AI Adoption
Not sure what AI can do for your operations? Start with a 30-minute assessment: map the workflow, pick the right scenario, validate, then deploy.
See solutions →3D Interactive & Simulation
AI guide systems, exhibition centers, digital twins, and high-fidelity training for defense and medicine — repeatable drills, measurable outcomes.
AI guide systems →Software Products
Pumpkin AI Agent Platform (Guide, Instructor, Concierge) and HEKA. Productization that shortens time-to-deploy.
View products →Acceptance criteria decide, not vibes
Before signing, define what "done well" means
The pain point in most AI and simulation projects is not technology — it is acceptance. Nobody defines what gets measured at launch. We write acceptance criteria into the proposal, so stakeholders know what "closed" looks like before they sign.
Three things we stand on: fully offline deployment, the AI Instructor (it teaches, not just guides), and an acceptance-criteria methodology (this table).
| DIMENSION | HOW WE MEASURE |
|---|---|
| Answer quality | Sampled against a client-approved question bank; the accuracy threshold goes into the contract |
| Offline readiness | Full-function testing in a disconnected environment; response latency is an acceptance item |
| Training outcomes | Pre/post operator scoring comparison; improvement is presented quantitatively |
| Handover | Knowledge-base updates operated by venue staff; the handover checklist is signed item by item |
Selected work
HEKA — AI-Powered Home Eldercare Companion
全語音 AI 對話系統,用於居家與機構的長照場域,獲得 AWS 高雄雲端產業峰會智慧醫療組首獎
Read the full case →Forklift Operation Training Simulator
結合二軸體感載台與 VR 的堆高機安全駕駛訓練系統,已取得中華民國新型專利
Read the full case →Mixed Reality Lumbar Puncture Simulation Training
應用混合實境於腰椎穿刺的醫療模擬訓練,榮獲 2025 馬來西亞 MTE 國際發明展金獎
Read the full case →Kaohsiung Port Vessel Navigation Simulation
串接 GPS 的高擬真船舶進出港模擬系統,獲得最佳 XR 模擬體驗獎
Read the full case →Insights & updates
Grand South AI Smart Health Expo: AI lands in care, a hundred smart-health applications take on aging and staffing shortages
TechNews coverage of the 2026 Grand South AI Smart Health Expo features Pumpkin VR's HEKA smart-care companion system: developed with Kaohsiung Veterans General Hospital, offering AI companion characters, interactive games linked to FreeBionics assistive devices, and multilingual care translation.
EVENTPumpkin VR Showcases HEKA Smart Care System at Taiwan Health 2026 Exhibition
We are honored to participate in the Taiwan Health 2026 interim results exhibition, showcasing our HEKA Smart Care System which received high attention from medical experts and Minister Ho Chong-liang.
PRESSCanadian Media Reviews Pumpkin VR's Arcade Products in Depth
We thank Canadian media The Dialog for their detailed review of our Arcade Ranger game and Arcade2TV-XR controller, providing an in-depth analysis of our VR arcade solution's innovative technology and immersive experience.
ANNOUNCEMENTPumpkin VR Partners with Agriculture Ministry for Tractor VR Training System
We are honored to partner with the Taichung District Agricultural Research and Extension Station to develop the 'Agricultural Tractor Road Driving Training Module', officially unveiled at the 2025 Taiwan Innotech Expo. This innovative VR training system perfectly combines real control interfaces with digital technology, bringing revolutionary breakthroughs to agricultural machinery driving education.
ANNOUNCEMENTPumpkin VR's 'Holy Ring Hunter' Wins NT$1.2M Cultural Content Development Grant
We are honored to announce that Pumpkin VR's VR game 'Holy Ring Hunter' has been selected for the Taiwan Creative Content Agency's 2025 Cultural Technology Content International Platform Commercial Validation VR Game Development Program, receiving NT$1.2 million in production support funding.
AWARDPumpkin VR's Lumbar Puncture Training Platform Wins National Innovation Award
We are honored to announce that Pumpkin VR's lumbar puncture training platform, developed in collaboration with Associate Dean Hsieh Kai-Sheng's team at China Medical University Children's Hospital, has won the National Innovation Award. This innovative VR medical training solution demonstrates our technical expertise in professional educational simulation.
Frequently asked questions
What AI adoption services does Pumpkin VR provide?
Pumpkin VR starts with a free 30-minute assessment: mapping your workflow, picking the right AI scenarios, validating at small scale, then deploying and maintaining. Services cover AI guide and interpretation systems, AI training instructors, AI concierges, and integrated 3D/simulation applications — for government venues, defense, medical, and industrial-safety clients.
What does an AI guide and interpretation system include?
Built on a venue-approved knowledge base, it provides voice and text Q&A, multilingual guided interpretation, in-depth exhibit introductions, and route guidance — optionally with a digital human persona and on-site device integration. Venue staff update the knowledge base themselves, and the system can run fully offline on premises.
How are acceptance criteria defined for an AI system?
We write acceptance criteria into the proposal before signing: answer quality sampled against a client-approved question bank, full-function testing in a disconnected environment with measured latency, training outcomes shown as pre/post operator scoring, and handover signed item by item — so stakeholders know what "done" looks like before work starts.
Can systems run fully offline? Does data leave our premises?
Yes. Our AI guide and simulation-training systems support fully offline on-premises deployment: speech recognition, Q&A, and logging all run on in-house equipment, and data never leaves your organization — critical for defense, medical, and government venues. Offline performance is measured as part of acceptance.
What difference does having both AI and 3D capability make?
Combined AI and 3D capability lets an AI guide system connect to digital humans, 3D scenes, or digital twins, and lets simulation training incorporate AI-instructor scoring and feedback. Founded in Kaohsiung in 2016, Pumpkin VR can coordinate AI, 3D/XR, and on-site device integration within one team, with responsibility boundaries spelled out in project documents.
Which venues suit AI guides or simulation training?
Museums, exhibition halls, tourism factories, and corporate showrooms suit AI guided interpretation; defense, medical, industrial-safety, port, and agricultural training — high-risk or high-cost scenarios — suit repeatable, measurable simulation training. In eldercare and healthcare settings, the HEKA engine offers AI interaction and multilingual communication capability.
What does a typical AI or simulation project look like?
A Pumpkin VR AI-guide or simulation-training project typically proceeds: assessment and site survey → proposal (with acceptance criteria) → design and development → client trial and tuning → acceptance and launch → training and handover. The knowledge base and materials can be handed over to your staff per contract, supporting independent maintenance.
How do we start working together or get a quote?
To inquire about Pumpkin VR's AI guide, smart-guide system, or simulation-training services, leave your needs via the site's homepage or contact page (choose AI assessment, AI guide system, or simulation training), or call +886-7-550-9369. The team can first arrange an initial read — what fits, roughly how, and how acceptance would be defined — before you decide anything.
Tell us about your venue
Thirty minutes to find out if it is worth doing
Pick the closest match and send your details right here. You will get an initial read — what fits, roughly how, and how acceptance would be defined — before deciding anything.
TEL +886-7-550-9369 · KAOHSIUNG