AI Eldercare & Smart Care Interaction Systems
An AI conversation system for older adults, suited to eldercare facilities, hospitals and home-care units. It is operated entirely by voice, supports long, multi-turn, user-led conversation, and can keep its answers within a knowledge base the organisation supplies. It also provides voice reminders for medication and schedule, two-way multilingual translation, cognitive and physical interaction games, and a facility management console. Pumpkin VR delivers this through the HEKA platform, which is deployed at Kaohsiung Veterans General Hospital.
- Venue types
- 3 types
- Acceptance output
- Defined per project
Where it applies
In eldercare the hard constraint is that the user may not be comfortable with digital interfaces at all. We tune interaction style, content pacing, and who the data flows back to, according to the care setting.
- Voice-first, multi-turn conversation
- Voice reminders for medication and schedule
- Cognitive and physical interaction games
- Two-way multilingual translation
- Facility management console
Long-Term Care & Day-Care Centres
Supports group activities and individualised training with interactive content, letting care staff run engaging sessions under tight staffing — and giving them a record of participation.
- Group activities and individual training
- Session support under limited staffing
- Participation records
- Senior-friendly interaction design
Rehabilitation & Health Education in Hospitals
Turns rehabilitation movements and health education into repeatable, difficulty-adjustable interactive flows that therapists tune per case — and that extend into self-practice after discharge.
- Interactive rehabilitation movements
- Per-case difficulty adjustment
- Standardised health education
- Extends to self-practice at home
Home Care & Community Sites
Provides companionship interaction and reminders at home or at community sites, helping seniors who live alone or spend the day alone keep a regular routine — while giving family a basic picture of how things are going.
- Companionship and routine reminders
- Daytime support for seniors living alone
- Basic status visibility for family
- Integrates with assistive devices
Pumpkin VR also operates BrainCare Map (braincare.tw), a Taiwan cognitive-health resource directory that curates government open data and application guides for children’s early intervention and eldercare dementia care.
Representative cases
HEKA — AI-Powered Home Eldercare Companion
全語音 AI 對話系統，用於居家與機構的長照場域，獲得 AWS 高雄雲端產業峰會智慧醫療組首獎
Mixed Reality Lumbar Puncture Simulation Training
應用混合實境於腰椎穿刺的醫療模擬訓練，榮獲 2025 馬來西亞 MTE 國際發明展金獎
Frequently asked questions
What does the system actually do?
It talks with older adults entirely by voice, supporting long, multi-turn, user-led conversation; it provides voice reminders for medication and schedule, cognitive and physical interaction games, two-way multilingual translation, and sends interaction and health data to a facility management console.
What is the status of the HEKA platform?
HEKA is deployed at Kaohsiung Veterans General Hospital. What is stated here is the deployment itself and the system’s conversational capability, not any care or health outcome.
Can the interaction content be customised?
Yes. Interaction scripts, reminder items, game content and the management interface are all adjusted to the knowledge base and workflow the organisation supplies, and integrated with existing systems.
Can seniors unfamiliar with devices use it?
The interaction is designed on that assumption: voice-led, simplified controls, large type, and fewer steps that need precise tapping. Care staff or family can handle setup so the senior only has to interact.
How is data handled?
Where interaction and participation records are stored is decided by the organisation — cloud, or kept inside its own environment. The scope of any personal data collected is defined by the commissioning organisation under its own privacy rules, and we configure to match.
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Need material you can put into a spec?
Tell us the venue type, visitor mix, and your internal approval process. We will provide an architecture description, a draft of acceptance clauses ready for contract, and a deployment recommendation that meets your security requirements.